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How to sign up for the iTalkBB Chinese TV service?
Sign up for any iTalkBB product including Home Phone, Broadband and Sim, you will get 1 year free iTalkBB Chinese TV (value $275.88). No contract is required. No need to pay for any service fee or device fee. You only need to pay a $49.99 activation fee.
How many times can I redeem the "1 year free iTalkBB Chinese TV"offer?
Every iTalkBB product customer can get 2 iTalkBB Chinese TV services for 1 year free. You only need to pay a $49.99 activation fee for each service, and then you can get a year of iTalkBB Chinese TV service without any service fee, device fee or contract restrictions.
Is there any contract required?
No contract is required. You can cancel the service anytime and you won't be charged any cancellation fee.
Do I need to pay any device charges for the iTalkBB TV Box?
There is not any device charge or device deposit. Besides the set-top box, the HDMI cable, wireless antenna and other devices in the installation kit are all free for you. When you want to terminate the service, you only need to send the devices back to us to avoid any additional charges.
I want to cancel the service but I've lost the TV Box. What should I do?
There is no contract for iTalkBB Chinese TV service. You can cancel at any time with no additional charges. But since we didn't charge you any device fees, you need to mail the device back to us. If you lost or broke the device, we will charge you a $69.99 device fee.
What is the iTalkBB TV 699 Number?
The 699 Number is a number that matches your device and your account. It is shown on you TV Box.Click here for illustration.
When is the start date of my 1 year free promotional period of iTalkBB Chinese TV service?
The day you use the TV service for the first time or the 10th day after the device is sent out, whichever comes the first.
Can I cancel the iTalkBB Chinese TV anytime?
In order to let you try our service with no worries, iTalkBB Chinese TV offers you a 30 days money back guarantee. Within 30 days of your purchase, you can cancel the service and get a full refund of the $49.99 activation fee hassle-free. After 30 days, since there is no contract for the service, you can cancel at any time with no additional charges.
How to cancel the iTalkBB Chinese TV service?
For service cancellation, please call our 24/7 customer service line 1-800-248-255 for assistance. After your cancellation request has been admitted, please send the iTalkBB TV Box back to the address that our customer support representative gave you. After we received your returned device, your service is successfully cancelled.