【重要提示】警惕冒用我司客服電話的詐騙活動

尊敬的用戶：

近日接到用戶反饋，有不法分子通過特殊手段模擬我司號碼，並假扮我司員工，告知用戶其註冊號碼涉嫌詐騙，將被停機及追究法律責任。請您注意，這些電話為詐騙行為，其目的是誤導用戶騙取個人信息及財物。

我們在此鄭重聲明我司絕不會透露用戶信息，更不會主動通知用戶涉及詐騙、發送法院傳票、轉電話到警局報案或領事館相關事宜。若您接到此類來電，建議您立即掛斷，並通過我們的官方渠道（官方網站、官方客服電話等）聯繫我們以確認真實情況。

此外，該類詐騙行為具有普遍性，不法分子會冒充很多著名公司的名義，如銀行，快遞，電信公司、大使館、執法機構等，採用輪撥號碼的方式隨機撒網詐騙。請提醒您的家人和朋友一起提高警惕，騙子可以利用詐騙軟件「模擬」任何官方號碼來電，大家手機上看到的號碼有可能是偽裝的，並不是實際的電話號碼。

謹防詐騙，共創安全通信環境。

iTalkBB

Dear valued user:

We have recently received feedback from users that scammers are impersonating our company's number through special means and pretending to be our employees, informing users that their registered numbers are suspected of fraud and will be suspended and held legally responsible. Please be aware that these calls are fraudulent activities aimed at misleading users into divulging personal information and property.

We solemnly declare that we will never disclose user information, nor will we proactively inform users of fraud or send court subpoenas, transfer calls to the police station to report cases, or consulate-related matters. If you receive such calls, we recommend that you hang up immediately and contact us through our official channels (official website, official customer service hotline, etc.) to verify the authenticity of the situation.

In addition, this type of fraud is widespread, and scammers may impersonate the names of many well-known companies, such as banks, courier services, telecommunications companies, embassies, law enforcement agencies, etc., using random dialing methods to scam. Please remind your family and friends to be vigilant together, as scammers can use fraud software to "simulate" any official number to make calls, and the numbers displayed on everyone's mobile phones may be disguised and not actual telephone numbers.

Beware of fraud and let's create a safe communication environment together.

iTalkBB

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