iTalkBB China SIM offers extraordinary features and options beyond an ordinary China SIM card. With SMS and Call Forwards to your U.S. mobile number, you no longer need to pay roaming fees. Your friends in China can call you on domestic calling rates without any international toll charges! Upon your arrival to China, insert the iTalkBB China SIM Card into your mobile to enjoy talk, text and data locally in China.

When using the SIM card services in the United State, you DO NOT have to insert the China SIM card into your mobile device to start using the following amazing features:

> Call Forward: all calls made to your China SIM number will be forwarded to the your U.S. mobile number you provided to iTalkBB at sign up or iTalkBB APP.

> SMS：All SMS sent to your China SIM number will be forwarded to your iTalkBB APP.

> Mobile Long Distance: iTalkBB APP allow you to make international calls directly from your mobile device. Enjoy making calls to 29+ Countries and Regions (including China, US, HK and Taiwan) for free or at super low rates.

Upon your arrival to China, insert the iTalkBB China SIM Card into your mobile device and the SMS and Call Forward functions will be deactivated. You can enjoy talk, text and data locally in China.

> Domestic Calling：Incoming phone calls are free. Free 60 min/ month outgoing call. Exceeding call is CAD$0.05/min, you may consider top up the SIM with a China Travel Plan based on your usage.

> SMS：Can receive or send SMS, incoming and outgoing SMS are free, you may consider top up the SIM with a China Travel Plan based on your usage.

> Data：Provide LED network at $3/300MB, you may consider top up the SIM with a China Travel Plan based on your usage.

> Mobile Long Distance：you can use the iTalkBB APP to make international calls to 29+ Countries and Regions (including Canada, US, HK and Taiwan).

You can choose to forward calls via iTalkBB APP, then your calls will be forwarded when you are connecting to Wi-Fi or using data.

In the United State, you can login to iTalkBB APP and choose whether using your local minute, Wi-Fi or data to make the international phone call.

1.Scan the applicable QR code below to download the App, or go to the Apple Store or Google Play and search “iTalkBB”, then download and install the App.

2.After installing the App, visit the “welcome page” and click to confirm the terms of service.

3.When using the App for the first time, you will need to bind your phone number to the App and verify your code.

4.After completing the above steps, you will be able to make phone calls in one of two ways:

*Make calls using data if the phone is not connected to a Wi-Fi network.”。

> “Wi-Fi call”: We recommended making calls using your Wi-Fi connection

> “Data call”: If there is no Wi-Fi network in range, users can make calls using data

> “Phone number call”: You can make phone calls directly through the App and use your minutes

5.Follow the instructions below to dial your call directly through the App

No, it is simply because the carriers in China do not support this feature, so we will distribute a new number to you so you can use it anytime when you go back to China.

When you were in sign up process, we would have a dozen of numbers for your selection. However, you are not allowed change it once your sign up is completed.

No, but when you were in signup process, we would have a dozen of numbers for your selection.

The term of any contract plans is 12 months duration, you will get a free 15 Days China Travel Plan (includes 3GB Data and unlimited Talk & Text).

In the United State, you can receive and reply SMS through iTalkBB APP.

Yes, you have to use China SIM number in China or U.S. local number in the United State in order to process the SMS verification.

答：對, 因為在加拿大要用加拿大的號碼登錄，在中國要用中國的號碼登錄。

答：您可以同時購買兩個或以上的中國旅遊包，可是每個計劃的有效時期根據收費不同，分為5天、15天、30天。第二個中國旅遊包會在第個中國旅遊包完結後才開始。計劃有效時間內可以享受無限通話，無限短訊，超出計劃數據收費CAD$3/300MB。

答：不可以。如果用加拿大手機號登錄後，同時在中國又用中國號碼登錄的話，加拿大號碼會登出，反之原理一樣；在加拿大，如果用加拿大手機號登錄後，在其他手機上再次用這個號碼登錄，會使之前的手機登錄狀態失效。

答：為了保障您的財產安全，我們只接受最安全的信用卡支付。目前，我們接受Visa，Master和American Express的信用卡。

答：國內親友撥打只需要付當地電話費或國內長途費。

> 如果您用的是非iTalkBB用戶基本計劃，包含有200分鐘國際長途，可用於免費接聽的，超出計劃按$0.025/分鐘計費。

> 如果您用的是iTalkBB用戶計劃，國內來電接聽共享iTalkBB家居電話分鐘數，超出部分按照$0.025/分鐘計費。

答：可以撥打全球29國家和地區的電話。

答：您開通服務時需要支付$10的連接費。如果需要郵寄的話還要支付$9.99的郵寄費，3-5個工作日可以收到。

答：要收取$10的補卡費，若需郵寄，還需支付$9.99郵遞費用。

答：iTalkBB中國手機卡目前只有月費。

答：合約從啟動日開始計算。

滿足下列兩個條件，您的賬戶狀態就會啟動。

> 在成功申請本服務的五個自然日後，也就是第六天自動啟動。

> 登錄iTalkBB手機APP撥打第一通電話，賬戶立即啟動。

答：沒有變化

答：合約期為12個月，如提前取消合約，需要支付$49.99的取消費。

答：不可以， 要按非iTalkBB用戶的計劃來執行。如果同時申請iTalkBB 電話，就可以以更優惠的價格去享用iTalkBB的服務。

答：您只需前往iTalkbb.ca登錄您的網上賬戶，在“賬單資訊”頁面中查看您每期的話費清單和賬戶餘額。

答：您只需登錄您的網上賬戶。在首頁的“賬戶餘額”區域內，可以看到您當前的賬戶餘額，在“通話記錄”頁面可以查詢您的通話記錄及每筆通話記錄產生的話費。在“賬單資料”頁面的每月賬單資訊裡，您也可以查詢當月賬單裡月費和中國旅遊包的費用(如適用)。於門店或致電客服熱線申請的用戶，客服會詢問您想使用的用戶名，之後您會收到封確認電郵，請點選連結更改密碼。於網上申請的用戶，在填寫個人資料時就可以自訂用戶名和密碼。同時, 您亦可以以iTalkBB中國手機卡號碼或加拿大的手機號碼作為您的用戶名。