Frequently Asked Questions
A. What is iTalkBB Prime?
Q. iTalkBB Prime is an app that gives you a second phone number with free calling and messaging, available on iOS and Android. By using iTalkBB Prime service, you can easily enjoy free or low-cost international communications, you can have a second US phone number to help you address many needs.
A. How does iTalkBB Prime work?
Q. iTalkBB Prime uses your device's existing internet connection to text and call numbers in the US and Canada. The person you're contacting doesn't need to be an iTalkBB Prime customer in order to receive your texts and calls or send you a text or call.
A. Can I customized my iTalkBB Prime number?
Q. Yes! When you sign up for iTalkBB Prime, you can choose available area codes from the US, and select a number from an available pool of numbers with that area code.
A. What are some benefits to using iTalkBB Prime’s second phone number?
Q. Getting a second phone number with iTalkBB Prime can promote work-life balance. It helps you separate your personal life from your professional life to avoid long days at the office.In a situation where you feel you don’t want to disclose your primary cell phone number, you can use your iTalkBB Prime number as the secondary number to reach out.
A. Is using iTalkBB Prime for a second phone number safe?
Q. Yes! We take a lot of pride in delivering a secure and reliable product and protecting our customers’ information. We support data privacy principles like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
A. Is texting and calling free?
Q. Every month, you will have 200 mins free international calls to more than 29 countries and regions. iTalkBB US number receives calls free of charge.Please check the rate on the Rate Checker for the specific destinations you are calling.
A. When I make calls with iTalkBB Prime App, what is the number shown on the receiver’s phone?
Q. When you make calls with the iTalkBB Prime App, the receiver’s phone caller ID will display your iTalkBB PrimeUS number.
A. Can I bring my own number to iTalkBB Prime?
Q. Yes! You can choose to bring your own number to iTalkBB Prime. During porting process your number will continue to work at the existing carrier. There is no service disruption. When the porting is complete, you will get an email alert. At that time your number will stop working at your existing carrier and it will start working at iTalkBB Prime.We will help you port in the number free of charge.The porting number should be an active working number and you should be an authorized user on that account with your current provider.
A. Does iTalkBB Prime have voicemail? How do I access my voicemails?
Q. iTalkBB Prime does include voicemail. Unlike other carriers, we don't require you to call a special number to access your voicemails - rather, your voicemail will show up like any other text in your conversation page. Click play on the voicemail to play it back.
A. What are the differences between iTalkBB Prime and iTalkBB Home Phone services?
iTalkBB Prime service differentiates with iTalkBB Home Phone service in the following:iTalkBB Home Phone requires an adapter device with a wired connection to the internetand the phone set. iTalkBB Prime is a cell phone App service and can be used with either WiFi or mobile network connections.Home phone only provides voice communications, whereas iTalkBB Prime App provides voice communications and SMS messaging.Home phone is normally used by a single user, iTalkBB prime App provides group sharing functions.