iTalkBB Opens Second Customer Service Center in China Customer Growth
Customer Growth Demands Live Support Staff Fluent in Chinese
Vienna, VA, June 8, 2005
iTalk Global Communications, Inc.'s (iTalkBB) focus to serve the global Chinese population has placed a heavy demand on the customer service center in Tysons Corner, Virginia.
"We are pleased to announce that our Chinese American population is enthralled with our new and unique service features. Our customer base is growing so rapidly, that in order to properly serve our clients, we opened a Live Support Staff Customer Service Center in Beijing, China," said Jack Zhou, CEO of iTalkBB.
iTalkBB provides high quality Voice over Internet Protocol (VoIP) services at prices competitive to traditional phone company services. iTalkBB is a subsidiary of iTalk Global Communications, Inc., a pioneer in the VoIP revolution and a leader in the international telecommunications industry.
"One primary differentiator that separates us from our competitors is that our focus is to serve the global multicultural communities," said Sizhen Wang, Executive Vice President of Marketing and Sales. "The Chinese American communities prefer Chinese as their primary means of communications. We offer a bilingual website, live support staff fluent in several Chinese dialects, and all our collateral materials in Chinese and English."
iTalkBB also wants to involve the community in the growth of the company. "In addition to our great calling plans, we also offer Referral and Affiliate programs that allow our customers to earn credits on their service bills," Wang explains. "We will also help people interested in launching profitable businesses to sell our services. For full details, email iTalkBB at partnership@iTalkBB.com"
For additional information, visit www.iTalkBB.com
About iTalkBB
iTalkBB offers the smart alternative solution for your telephone needs. iTalk Global Communications, Inc.is a pioneer in the VoIP revolution and a leader in the international telecommunications industry. iTalkBB provides high quality Voice over Internet Protocol (VoIP) service at very competitive prices. Customers replace their traditional phone company service with iTalkBB's state-of-the-art technology using their broadband connection. Enjoy a menu of calling plans tailored for residential or business usage. Advance features such as call waiting, three-way calling, caller ID, call forwarding and more are included in your plans at no extra charge. iTalkBB offers some of the most competitive international rates. iTalkBB offers their customers an exclusive feature; a free China and Taiwan telephone number. Friends and family in China or Taiwan dial your China or Taiwan number to reach you directly in the USA or Canada, without incurring local or international long distance charges. This service is unparallel in the industry. Hong Kong, and Korea numbers are available for a nominal monthly fee. Get 24-hour customer sales and support at 1-877-482-5522 and on the web. See detailed information on the company website www.iTalkBB.com.