It is an exclusive feature offered by iTalkBB that can save both of you and your friends in China a lot of money. Besides a local phone number, you get an 11-digit "virtual China Local Number" starting with 950. Your family and friends in China (Mainland China only) can reach you at your China Local Number which is directly connected to your iTalkBB Home Phone. With the China Local Number 950, they call you without paying any international long distance charges, as calling a local number in their city.
How to get the "China Local Number 950"?
The "China Local Number 950" feature is included in every iTalkBB Home Phone plan right now. After signing up for the service, your 950 Number will be sent to your email. You can also log in to your account to check the number under "Setting>Account Information", or call our 24/7 customer service line 1-800-248-255. Your family and friends in mainland China can call you directly at this number without paying any international long distance charges. If you are an existing iTalkBB Home Phone customer and haven't activated the "China Local Number 950" feature, you can call our 24/7 customer service line 1-800-248-255 to activate the service and get the latest promotional information.
How to use the China Local Number 950?
You can also log in to your account to check the 950 Number under "Setting>Account Information", or call our 24/7 customer service line 1-800-248-255. Your friends and family in China can call you at your 950 Number without paying any international long distance charges, as calling a local number in their city.
Note: When your friends and family in China call you at your China Local Number 950, they just need to dial the 11-digit number starting with 950. No need to add 61 or any other area code before the 950 number.
How much will I pay for the China Local Number 950 feature?
If you are a contract plan customer, you do not need to pay any service fee for this feature within your contract period. If you are a non-contract customer, the feature is free for the first three months, then $0.00/mo. Incoming fees are charged at 1.9c/min for the $9.99 Australia Unlimited Plan and are free for other plans.
Can I have a China Local Number 950 if I am not an iTalkBB customer?
No. It is an exclusive benefit for iTalkBB Home Phone customers only.
Can I change my China Local Number 950?
Your 950 Number is a unique number only for you. The number is randomly generated and assigned when you signed up for iTalkBB Home Phone. You may log in to your account. Click the "Add-on" tab on the top menu bar, go to the "Special Features" page, and then you can choose to change your China Local Number 950. Or you can call our 24/7 customer service line 1-800-248-255 for assistance.
Is there any contract with the China Local Number 950?
No. There is no contract for this feature. You can activate or cancel it anytime you want.
Where can I find my China Local Number 950?
You can log in to your account to check the number under "Setting>Account Information", or call our 24/7 customer service line 1-800-248-255 for assistance.
How to view my bill for China Local Number 950?
Click here to log in to your account. Go to "Bill & Payments" on the top menu bar, and then you can view your detailed bills including the charges for the China Local Number 950.
How to calculate the billing cycle for China Local Number 950?
Your billing cycle of China Local Number 950 is the same as your iTalkBB billing cycle.
How to cancel my China Local Number 950?
You may log in to your account. Click the "Add-on" tab on the top menu bar, go to the "special features" page, and then you can select to cancel your China Local Number 950. Or you can call our 24/7 customer service line 1-800-248-255 for assistance.
Can my China Local Number 950 be used everywhere in mainland China?
China Local Number 950 has covered almost everywhere in mainland China. However, there are some areas that do not have access to China Local Number 950. iTalkBB is working actively to acquire access in those areas. Please call 1-800-248-255 for more details.
