24/7 Hotline1800-482-552
| PATN Rates | Call rates |
| Local calls | $0.27/call |
| 13/1300 | $0.37/call |
| 000 emergency call | Free |
| 1800 | |
| Telstra number |
| Inside Contract | Outside contract | |
| Cancellation | $250 | $0 |
| Inside contract | outside contract | Contract Restart | |
| ADSL to ADSL | $100 | 24M $30 | Yes |
| 6M $75 | |||
| ADSL to ADSL2+ | $150 | 24M $40 | Yes |
| 6M $100 | |||
| ADSL2+ to ADSL | $150 | 24M $40 | Yes |
| 6M $100 | |||
| BB Phone Plans to ADSL Bundle Plan | Free（only charge ADSL setup fee) | Free（only charge ADSL setup fee) | Yes |
| Inside contract | outside contract | Contract Restart |
| $100 | $100 | Yes |
| Inside contract | outside contract | Contract Restart | |
| ADSL | $100 | $100 | NO |
| ADSL2+ | $100 | $100 | NO |
| Onsite Fee | |
| ADSL ,ADSL2+ | $240 |
