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Top Questions
 
If I'm an iTalkBB Home Phone user, can I get the Chinese TV special offer $49.99/year?
Yes. This special offer is exclusive to iTalkBB Home Phone users. No matter what home phone plan you uses, as long as you are a iTalkBB Home Phone user, you can enjoy iTalkBB Chinese TV at this discounted price, only $49.99 a year (original price $14.99/mo). No other charges required. And there's no contract. You may terminate the service anytime you want. Click here to get your 1 year iTalkBB Chinese TV service.
 
How long is the contract term for iTalkBB Chinese TV service?
iTalkBB Chinese TV does not have a contract term. You may cancel the service at any time you want without any termination charges.
 
How to install iTalkBB TV set-top box?
It is very simple. Plug one end of your HDMI cable into the "HDMI" port of your iTalkBB TV Box; plug the other end of your HDMI cable into the "HDMI" port of your television. If you choose to use wired connection, plug one end of your internet cable into the "internet" port of your iTalkBB TV Box, and then plug the other end of your internet cable into the "Ethernet(LAN)" port of your router. If you choose to use wireless connection, install the wireless receiving antenna onto the iTalkBB TV Box. Plug the box in to power, turn it on, and then you can enjoy our service.
For more details about installation, please click here.。
 
I don't have a HDMI port. What should I do?
No worries. You can still enjoy our Chinese TV service. Please connect your TV and your iTalkBB TV Box with the composite AV cable in the installation kit we sent you.
 
How to configure the Internet settings?
Turn on the iTalkBB TV Box and your TV. Switch to the right input. And you will see the home screen of iTalkBB Chinese TV on your TV. Please choose "My iTalkBB", and go to "Network settings". If you choose "wireless connection", you will see a list of wifi signals. Please choose the one for your home and enter your wifi password. After the password is verified, click "complete". If the internet indication light on the set top box turns green, the box is successfully connected to the internet.
If you choose "wired connection", please enter password if there is any. And then, please click "Obtain IP address automatically". If the internet indication light on the set top box turns green, the box is successfully connected to the internet.
 
How to watch live channels?
Choose "Live TV" on the homepage with your remote control, and you can see sub-categories for the channels. Choose the sub-category you would like to watch and browse the detailed channel lineup. Click "ok" when you see the name of the channel you want to watch.
 
How many iTalkBB Chinese TVs I can get at the discounted price $49.99/year?
Every iTalkBB Home Phone user can get 2 iTalkBB Chinese TVs with the special offer, at only $49.99 for a full year of service for each device (original price $14.99/mo). No contract restrictions. Click here to get your 1 year iTalkBB Chinese TV service. Click here to get your 1 year iTalkBB Chinese TV service.
 
Do I have to pay any device charges for the iTalkBB TV Box?
There is not any device charge or device deposit. Besides the set-top box, the HDMI cable, wireless antenna and other devices in the installation kit are all free for you. When you want to terminate the service, you only need to send the devices back to us to avoid any additional charges.
 
What is iTalkBB TV 699 number?
The 699 number is a number that matches your device and your account. It is shown on you set-top box. Click here for illustration.
 
Can I cancel iTalkBB Chinese TV at anytime I want?
In order to let you try our service with no worries, iTalkBB Chinese TV offers you a 30 days money back guarantee. Within 30 days of your purchase, you can cancel the service and get a full refund of the $49.99 annual service fee hassle-free. After 30 days, since there is no contract for the service, you can cancel at any time with no additional charges.