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Account Management
 
What is the 899 Number of iTalkBB Home Phone? What can I do with this number?
The 899 Number is your internal number of iTalkBB Home Phone. You can see this number on your iTalkBB Home Phone Adaptor. Click here for visual illustration. This number provides convenience to you in the following ways:
1. It is your User Name when you log in to your iTalkBB account. After you log in, you can manage your account, add a service or change plans, check your bills, calling history, refer a friend or manage your reward credits through your online account. [Click here]。
2. iTalkBB Home Phone provides free In-Network Calling. Call any iTalkBB Home Phone customer directly at his/her 899 Number and enjoy unlimited talk for free.
3.Refer friends and family to iTalkBB, get reward points and special gifts. When your referee is signing up for our service, he/she can enter your 899 Number or tell our sales representative your 899 Number. The referral relationship will be then established. click here for more details about our current referral rewards.
 
How can I manage my account and service? What is my user name and password?
Log in to your iTalkBB account with your user name and password. Your user name is your iTalkBB Home Phone 899 Number shown on your iTalkBB Home Phone Adaptor (What is 899 number?). A temporary password will be sent to your registered email address when you log in to your account the first time.
You can reset your password anytime under "Settings" in your online account. Click here to log in, start to manage your account.
 
What can I do after I logged in my account?
With iTalkBB, you can easily get access to and manage your online account. Our secure account management site provides you various services.
• You can easily manage your services and features. For example, add or cancel service, change plans and so on.
• You can set up all the calling features, such as call forwarding, voicemail and so on.
• You can view your bill and usage online.
• You can update your profile contact info or payment info.
• You can refer friends online, manage or redeem your credits.
 
How to view my bills online?
Click here to log in to your account (Don't know how to log in? Click here for instructions). Go to "Bill & Payments" on the top menu bar to check your bill details and balance.
 
How to check my account balance and usage?
Click here to log in to your account (Don't know how to log in? Click here for instructions). You can see your current account balance on the home page. Click "Usage Details" on the top menu bar to view your usage details, call history and related charges.
 
How to check my call history?
to log in to your account (Don't know how to log in? Click here for instructions). Go to "Usage Details" on the top menu bar to view your usage details and call history.
 
How to update my contact information?
Click hereto log in your account (Don't know who to log in your account? Click here for instructions.). Click "Settings" on the top menu bar, and then go to the "Account Information" page.Click "Edit" link, and then you can update your contact information.
 
What is the iTalkBB TV 699 Number?
The 699 Number is a number that matches your device and your account. It is shown on you TV Box. Click here for illustration.